Samay Collections is a company registered and domiciled in the city of Quito, dedicated to providing lodging and food services.
Registration number: 1104327018001.
At Samay Collections, we are committed to respecting and protecting your privacy. Please read this policy carefully, as it contains important information about how we use the data we collect from you or that our clients provide to us.
By accessing this website or providing information, you agree to our Privacy Policy as set forth in this statement. We may change or modify these policies at any time. You should check this page regularly to ensure you are aware of the most recent version.
If you have any questions about our Privacy Policy, please contact us using the information provided in the “Contact Us” section of this website.
How Do We Use Customer Information?
We use the information we obtain from our customers for legitimate business interests, including but not limited to:
– Processing guest data in order to register reservations in advance
– Providing information about products or services you request
– Fulfilling obligations under any contract entered into between you and us
– Providing information about similar goods and services you have previously purchased or inquired about
– Allowing selected third parties to provide information about goods or services we believe may interest you
– Managing our website and internal operations, including troubleshooting, data analysis, testing, research, statistics, and surveys
– Improving our website to ensure content is presented in the most effective manner for your computer, tablet, or other device
– Maintaining the security and protection of our website
– Measuring advertising effectiveness and delivering relevant promotions
– Making suggestions and recommendations about goods or services that may interest you
We may aggregate your data anonymously to better understand which parts of our website are most useful and to provide improved services.
If you are an existing customer, we may contact you electronically (email or SMS) with information about similar services related to previous transactions or negotiations. If you are a new customer, we (or selected third parties) will only contact you electronically if you have given your consent.
If you do not wish for us to use your data for marketing purposes or share it with third parties, you may opt out using the unsubscribe option.
Who May We Share Your Information With?
We may share certain customer information with strategic partners working with Samay Collections, including:
Hotels and online travel agencies through which you arranged travel
Service providers who assist us with data processing, customer service, surveys, research, and customer experience improvements
Service providers offering applications that may benefit hotel guests
In the event of a merger, acquisition, or sale of part or all of our assets, personal data may be transferred as part of the business assets.
If we hire a third party to process personal data on our behalf, that party will be subject to our privacy policies or similar contractual obligations.
We may also disclose personal information to:
Comply with legal obligations, court orders, or government requests
Protect the rights, property, or safety of our employees, customers, or others Prevent fraud by sharing information with relevant organizations
Credit reference agencies to assess creditworthiness when necessary for contract purposes
Terms and Conditions
These Terms and Conditions apply to all services provided by Samay Collections. By completing a registration form, clicking “I Accept,” or using any Samay Collections product or service, you acknowledge that you have read and agree to these Terms and Conditions.
Access and Use of Products and Services
Samay Collections grants the Client access to its infrastructure, products, and services subject to these Terms and Conditions during the applicable service period.
Conditions of Use
El acceso a los servicios o productos de Samay Collections se otorga sujeto a las siguientes condiciones:
Products, software, and infrastructure are for the exclusive use of the Client and may only be used as permitted under these policies.
Products or services may not be used to provide competing services.
Users may not reproduce or copy Samay Collections software in whole or in part without authorization.
The Client may not use products, services, or infrastructure for any purpose other than those established in this Agreement.
We reserve the right to charge guests for items broken or damaged in the room.
Liability
All guests enter our property at their own risk. We do not recommend visiting with children. Samay Collections is not responsible for property damage or personal injury resulting from entering or staying on our premises. Please note that our property is located on uneven and natural terrain.
By booking a room, you agree to our Terms and Conditions.
Our services may not be used for unlawful or improper purposes, including:
Hosting or transmitting malicious code or viruses. Interrupting or damaging software, hardware, or equipment
Developing competitive or similar products
Website Content
The Client is solely responsible for all data uploaded to Samay Collections online platforms and must ensure that all information provided is accurate and up to date.
Samay Collections expressly disclaims responsibility for inaccurate, defamatory, false, or misleading information published by users. The Client agrees to indemnify Samay Collections for any losses or damages resulting from such content.
Cookies
Our website may use cookies and other technologies such as pixel tags and web beacons. These technologies help us: Estas tecnologías nos ayudan a mejorar y a brindar un servicio mejor y más personalizado al permitirnos:
Estimate audience size and usage patterns Store preferences to personalize services
Speed up searches. You may disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.